This Privacy Policy explains how Journaly ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website, purchase our products, complete a quiz, or subscribe to our emails. We are committed to respecting your privacy and complying with UK data protection laws, including the UK GDPR and the Privacy and Electronic Communications Regulations.
1. Who We Are
Journaly sells journals and provides a personalised journaling service based in the United Kingdom. For questions about this policy, contact us at [email].
Data controller: [insert business or named contact, if required]
2. What Information We Collect
We may collect the following personal data when you interact with Journaly:
- Your name and email address.
- Quiz responses used to personalise journaling prompts.
- Delivery and payment information when ordering a journal.
- Communications and support messages.
- Website usage data through cookies and analytics tools.
3. How We Use Your Information
We use your information to:
- Deliver personalised daily journaling prompts by email.
- Process and ship your journal order.
- Improve our products, services, and website.
- Respond to customer enquiries and support requests.
- Send occasional updates or marketing emails when you have consented to receive them.
4. Legal Basis for Processing
We only process personal data when we have a legal basis to do so, including:
- Consent, for marketing emails and quiz responses.
- Contract, to fulfil your journal purchase and provide the associated prompt service.
- Legitimate interests, to improve, secure, and protect our services.
5. Sharing Your Data
We only share data with trusted third-party service providers where necessary, such as:
- Email platforms.
- AI services used to help create personalised prompts.
- Cloud hosting and database services.
- Payment processors and selling platforms, such as Etsy, TikTok Shop, Shopify, or Stripe.
- Website analytics services.
We do not sell or rent your personal data to third parties.
6. Your Rights
Under UK data protection law, you have rights including:
- The right to access the personal data we hold about you.
- The right to correct or delete your data.
- The right to withdraw consent at any time, including by unsubscribing from emails.
- The right to complain to the Information Commissioner's Office.
7. Data Retention
We keep your data only as long as necessary to provide our services, support your account, or comply with legal obligations. You can request deletion at any time.
8. Cookies
We may use cookies to improve user experience and understand website usage. You can manage or disable cookies in your browser settings.
9. Marketing Emails
We only send marketing emails if you have explicitly opted in. You can unsubscribe at any time using the link in our emails.
10. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will notify you by email or on our website.
11. Contact Us
If you have questions or wish to exercise your rights, contact us at [email].